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How we collect, store, and process your personal data.
WR Group NE believes that safeguarding personal data is of paramount importance in the execution of our activities. We want to give you clear and transparent insight into how we process personal data from clients, contacts, and website visitors.
When processing personal data, we hold to the roles and regulations as stated in the General Data Protection Regulation (GDPR).
We have assigned a Data Protection Officer for any kind of inquiries related to our GDPR efforts, who can be contacted by email at info@wrgroupne.co.uk.
There are various purposes for WR Group NE to gather, store, and process personal data, all aimed at maintaining and improving our level of support.
WR Group NE ensures adequate security of the personal data that it holds in line with the applicable legal requirements and guidelines. This includes making use of a 256-bit SSL security certificate to ensure all your data is encrypted while in transit.
WR Group NE stores personal data that it processes no longer than is necessary or required for the purposes of data processing and availability. We have a standard retention period of 90 days. Different standards apply to customer-related information which we may keep for longer to facilitate refunds, order management and processing customer requests efficiently.
WR Group NE does not sell, trade, or otherwise transfer personal data to outside parties for commercial, charitable, or idealistic purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
You have the right to request information about the personal data we hold on you at any time. You can contact us via info@wrgroupne.co.uk and we will provide you with your personal data via email.
Whenever we process your personal data by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.
You have the right to request rectification of your personal data if the information is incorrect, including the right to have incomplete personal data completed.
You have the right to erase any personal data processed by us at any time except for the following situations:
You have the right to object to the processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.
You have the right to object to direct marketing. You can opt-out from direct marketing by following the instruction in each marketing email.
You have the right to request that we restrict the process of your personal data under the following circumstances:
We take data protection very seriously and therefore we have dedicated customer support personnel to handle your requests in relation to your rights stated above. You can always reach them at info@wrgroupne.co.uk.
If you consider us to process your personal data in an incorrect way you can contact us. You also have the right to raise a complaint to a supervisory authority.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser.
WR Group NE uses cookies to recognise a visitor's IP address, browser, operating system, source origin, applied search terms, and internal and external links clicked. These insights enable us to compile aggregate data about site traffic and site interactions, helping us to provide our visitors with better site experiences and tools in the future. We collaborate with trusted third-party services to help us track this information on our behalf.
Cookies are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We do our utmost to ensure the security of your personal data. However, if you do have a complaint or remark about our use of your personal data, because you feel that we don't handle your personal data carefully or because you have requested access to or correction of your personal data, but are not satisfied with the response, please let us know via info@wrgroupne.co.uk so we can take appropriate action.
We will process personal data solely for purposes of the storage, on our servers or those of third parties engaged by us, of the online forms created by or on behalf of the Processor. The Processor will not process the personal data for any purpose other than those established by the Controller.
If there are any questions regarding this privacy policy, you may contact us using the information below.
WR Group NE Ltd